Serving Simi Valley, San Fernando Valley & Thousand Oaks
Flat-rate Managed IT services,
end-user support, proactive cybersecurity, and network management
for small businesses and professional firms.
IT that runs; while you do.
99.8 %
Uptime
65 %
Fewer Incidents
30 %
Cost Savings
Trusted by small businesses across west valley & east ventura county
Local IT support based near Simi Valley
Fast response times — no long wait queues
No hourly billing or surprise costs
Clear communication without technical jargon
Proactive support to prevent issues before they happen
Here's how we support your businesses.
All Essential IT Services. One Provider.
We handle every layer of your technology so you never have to think about it.
We provide complete managed IT services, including helpdesk, security, and infrastructure management,
so you never have to juggle multiple vendors.
24/7 Monitoring and Maintenance
- Round-the-clock system health monitoring
- Automated patch and update management
- Proactive alerts and issue resolution
Data Backup & Recovery
- Automated weekly or monthly backups
- Fast disaster recovery to minimize business downtime
- Backup monitoring and regular restore testing
Network Security
- Business-grade firewall and threat protection
- Secure remote access and VPN management
- Regular security audits and vulnerability scanning
Help Desk & End-User Support
- Fast response within minutes to hours
- Minimal downtime in case of disaster
- On-site presence when needed – available locally
Industries we serve
IT coverage for small businesses in
San Fernando Valley, Simi Valley & Thousand Oaks
We deliver reliable, scalable IT services for businesses across a wide range of industries.
Our solutions are designed to improve uptime, strengthen security, and support your growth.
Healthcare
HIPAA-aware managed IT for medical practices, dental offices, and healthcare clinics.
Secure IT systems designed to protect sensitive data and help meet compliance requirements.
Manufacturing
Reliable infrastructure & network management to keep your operations running without costly interruptions.
Professional Services
Secure, fast IT support for law firms, accountants, financial advisors, and consultants, who depend on secure, always-available systems.
Non-profits & Education
Affordable, scalable IT with special pricing for nonprofits and educational entities, to aid & facilitate mission-driven organizations.
Pricing
Simple, predictable pricing for managed IT. No surprises, no hidden fees.
Flat monthly plans
No hourly billing. No surprise invoices. Pick the size that fits your team.
$25,620
avg. cost of 1 hr downtime for SMBs
$100K+
cost of a full-time IT hire/year
Essentials
Up to 6 users & 8 devices
24/7 remote monitoring
Patch management
Remote End-user support
On-site (2x/mo)
Monthly data backup
Basic antivirus & firewall
IT security audit (Annual)
Most popular
Professional
Up to 15 users
Everything in Essentials
On-site (4x/mo)
Weekly data backup
IT Security audit (quarterly)
Microsoft 365 management
Monthly reporting
Priority help desk response
Premium
Up to 25 users & devices
Everything in Professional
On-site support (unlimited)
Data backup (2x/week)
Monthly security audits
IT strategy & planning sessions
Enterprise
25+ Users & devices
Everything in Premium
Daily data backup
Dedicated account manager
Vendor & license management
Customized support plan
Why not just hire someone? A full-time IT employee costs $80K–$100K/year in salary alone — before benefits, equipment, and time off. RunConfig Professional is $25,200/year and you get an entire team, 24/7 monitoring, and no sick days.
The hidden cost of doing nothing: The average small business loses $25,620 per hour of downtime. One IT incident can cost more than 6 months of your RunConfig plan.
FAQ
Frequently Asked Questions about our Managed IT Services
What's included in managed IT services?
Our plans include 24/7 monitoring, help desk support, cybersecurity management, patch updates, data backup, and monthly reporting — all customized for your business.
How long does onboarding take?
Most clients are fully on-boarded within 2–4 weeks. Our local technicians handle everything with minimal disruption to your team.
Do you support remote and hybrid teams?
Yes. We support on-site, remote, and hybrid setups across the San Fernando Valley and Simi Valley — including VPNs, cloud tools, and remote device management.
Can you work with our existing IT staff?
Absolutely. We co-manage alongside internal IT staff or office managers, filling gaps and providing 24/7 coverage where you need it most.